.jpeg)
When Dr. Carina Testa first discovered PT Wired at a conference nearly a decade ago, she didn’t just find a product—she found a partner in innovation.
As the owner of Aim Sports Medicine & Physical Therapy in Hermosa Beach, California, and PT Wired customer number 2, Carina recognized early on that PT Wired offered something different. “I met the owner Vikram a long, long time ago and liked what he was doing. I said, ‘Hey, this is going somewhere.’” And for her clinic, that’s proven to be the case.
Fast forward to today: Carina’s clinic, an outpatient orthopedic practice specializing in sports, ortho, and dance physical therapy, is thriving with 4.5 FTEs and a deeply integrated digital workflow powered by PT Wired and Prompt.
Since integrating PT Wired’s RTM capabilities, Carina and her team have been able to:
Aim started billing for RTM in 2023, and made the decision based on their patient mix and state to bill only for Medicare visits (about 40% of their caseload). Their first year, operating with 3.5 FTEs, the clinic brought in over $40,000 in RTM revenue.
In 2024, after refining their processes, Aim’s RTM revenue jumped to $68,000, which works out to about $20 in additional revenue per Medicare claim.
“It was a learning curve for sure,” Carina said. “We made some mistakes, learned quickly that you have to bill the codes together, that you can’t bill at separate times of the month–but it was worth it.”
At the time of this interview, they had already billed $33,000 in RTM earnings so far for 2025.
Since switching to Prompt for her EMR in 2020, Carina can validate this data with specific reporting. “I can dial down to see exactly how much I was paid for specific CPT codes, so I can pull that by just the RTM CPT codes,” she said.
Initially, Carina adopted PT Wired purely for its home exercise program capabilities.
The appeal was clear: a sleek, user-friendly app that mirrored the clinic’s brand and featured high-quality video demonstrations. Patients didn’t just get a PDF with stick figures—they received a modern tool they could carry in their pocket.
“The functionality of being able to create an app that looked like our clinic, and the ability to upload our own videos, was huge,” Carina said.
Over the years she has been with PT Wired, this process has evolved. What once required sending videos to PT Wired’s team to create and upload is now as simple as pasting in a YouTube link.
Patients noticed, too. “We had a patient who was a marketing professor at USC tell us, ‘Your exercise app is amazing. You should really be marketing this,’” Carina said. Another patient, a primary care physician, was so impressed he began referring his own patients to Aim specifically because of the app.
Beyond the benefits a cohesive, branded experience has for the clinic, it’s a better experience for patients as well. “What patients really appreciate is the videos,” Carina said. “They like that it sits right on their phone, because everyone is so used to that, and it’s so much easier for them to access it.”
Carina and her team track something they call a “proper discharge”—a completed plan of care, capped with a discharge visit and the ceremonial ringing of a graduation bell. And with PT Wired, that number has been steadily climbing.
“We're currently at like 58%, which is pretty high compared to other stats that I’ve heard from across the country,” Carina said. “The home exercise program has to be part of that. When patients are more compliant with [the HEP], then they are more compliant with everything we suggest, and they have better outcomes.”
Being with PT Wired for so long, Carina has seen first-hand how the software has evolved. While the early days required some patience and manual workarounds, today, Carina can pull detailed reports, access a robust library of exercises, and track how much time her clinicians spend on RTM.
“They spend somewhere between 5-8% of their total work hours on RTM monitoring and billing,” Carina said. “People always say ‘Well, is this a really big burden on therapists?’ And I don’t think that 5-8% of time is that big of a burden to do everything that’s required.”
From improved discharge rates to tens of thousands in additional revenue, PT Wired has helped Aim Sports Medicine & Physical Therapy move from paper-based exercise sheets to a modern, data-driven operation—without losing the personal touch.
To see how RTM could help you increase revenue and patient engagement in your practice, schedule time with an expert today.
.jpeg)
