Front office

Experience extreme efficiency

Leverage automations to free your team from redundant, manual tasks and focus on what matters: positive patient interactions

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AI-assisted scheduling

Keep the schedule full with AI and automations that empower patients to self-serve, and save your team a ton of phone calls

  • Online patient self-scheduling
  • Automatic reminders to underbooked patients
  • Quick cancellation filling from your waitlist

Check in via Kiosk and personal devices

Increase collections and provide a modern experience by letting patients check in on their phones or at the practice Kiosk. They can

  • Confirm insurance
  • Collect dues and copays
  • Complete intake
  • Book future visits, and more

Authorization alerts

Stay ahead of potential claim issues with reports and tools that increase eligibility visibility. You can:

  • Easily see and act on unverified benefits
  • Get alerts for expiring auths
  • Monitor visit limits
  • Request signatures through fax integration and more

Grow efficiently

Minimize manual tasks with helpful automations and a dashboard that helps you add clinicians without increasing support staff headcount. The dashboard shows:

  • Upcoming visits
  • Underbooked patients
  • At risk cases
  • Unsigned documents
  • Intake conflicts and more
Dashboard mockup
Dashboard mockup
Dashboard mockup
Dashboard mockup

Flip the status quo

Tap each card to see how Prompt tackles the cost of sticking to what's familiar.

Manual scheduling

Without smart tools, admins schedule every visit which slows things down for staff and patients.

Smarter scheduling

Self-scheduling and automated waitlists, help fill open slots and keep visits flowing.

Manual tracking

Spreadsheets lead to errors and missed follow-ups which hurt patient engagement and compliance.

Automated tracking

Reduce admin time, errors, and manual work by automating care plans, eligibility, and follow-ups.

Missed payments

Manually asking for payments is awkward and inconsistent, hurting cash flow and forecasting.

Seamless collections

Automated prompts and easy payment options let patients pay on time—improving cash flow.

Montana Spine & Joint Rehab
The Prompt intake is extremely customizable and our patients love it.
Lisa Richards
Owner
Read case study

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