Prompt Health (“Prompt”) has acquired PredictionHealth, a company known for its AI-powered clinical documentation and compliance tools. The merger of Prompt and PredictionHealth strengthens an existing partnership and accelerates Prompt’s ability to deliver intelligent, automated solutions for rehab therapy practices.
Prompt acquired PredictionHealth through a merger. This means that Prompt now owns and operates the proprietary PredictionHealth AI tools (such as Sidekick and Intel), technology infrastructure, and team. PredictionHealth’s engineering, product, and clinical informatics functions, as well as its existing product suite, have all merged into Prompt.
The acquisition closed in Q2 2025. Integration efforts are underway and will continue through the second half of the year.
This acquisition advances Prompt’s mission to drive extraordinary outcomes for healthcare businesses and their patients. By adding PredictionHealth’s AI scribe, coding, compliance and intelligence capabilities to Prompt’s AI-powered rehab therapy operations platform, which consists of Scheduling, Documentation, Billing, Reporting & Business Intelligence, Patient Acquisition & Retention, Operations, Patient Satisfaction, and RCM Billing Services, , Prompt can accelerate innovation and deliver greater value to its customers.
The combined company aims to create a fully integrated, intelligent platform for rehab therapy practices. This platform will bring together EMR workflows, automation, real-time compliance feedback, and business intelligence with the goal of making it easier for clinicians and operators to focus on outcomes, not administration.
The acquisition supports Prompt’s evolution from an EMR provider to a comprehensive practice operations platform for rehab therapy. It allows Prompt to deliver:
Prompt has always been more than just an EMR—we’ve been at the forefront of integrating AI directly into the clinical workflow to reduce administrative burden, improve patient outcomes, and drive practice growth. Our platform today powers the full clinic lifecycle with intelligent, interconnected tools across:
What sets Prompt apart—and what makes this acquisition such a significant move for the industry—is our shared philosophy with PredictionHealth around deep, native AI integration. Both companies have built AI into the core of their products, not as bolt-ons, but as intuitive, embedded components of everyday clinic workflows.
By bringing together two best-in-class AI solutions, we’re unlocking an even more powerful and comprehensive experience for providers, making Prompt the clear leader in intelligent clinic infrastructure. This means faster workflows, smarter decisions, and better care, all while helping practices grow efficiently and sustainably.
This acquisition brings together two companies that share a common goal: to simplify operations, enhance patient care, and empower clinics to grow. For customers of both Prompt and Prediction Health, this means access to a more powerful, more integrated platform built on best-in-class tools and a shared commitment to innovation.
Prompt customers will benefit from expanded capabilities that fill key workflow gaps, while PredictionHealth’s customers gain access to a broader suite of tools—spanning scheduling, documentation, billing, patient engagement, reporting, and more—within a proven, AI-powered platform.
Both companies have deeply embedded AI into the core of their products—not as add-ons, but as intuitive, workflow-native tools. By uniting these strengths, we’re delivering even more intelligent, efficient, and seamless experiences that allow providers to spend less time on admin and more time on care.
Ultimately, this move creates a win-win: faster innovation, greater value, and a more comprehensive solution for every clinic we serve.
This acquisition strengthens Prompt’s position as the most comprehensive, intelligent platform for rehab therapy practices. While Prompt already offers end-to-end capabilities across scheduling, documentation, billing, reporting, patient engagement, and operations—with AI deeply integrated throughout—this acquisition adds tools that complement and extend our existing platform.
By bringing on PredictionHealth’s best-in-class technology, we’re enhancing our offering in critical areas that align with our customers’ evolving needs. Most importantly, both companies share a deep commitment to embedding AI natively into clinic workflows—not just as a feature, but as a foundation. This means smarter automations, better decision support, and a more seamless experience for clinicians and staff.
Together, we’re accelerating our roadmap and delivering even more value to our customers—without adding complexity. The result is a more powerful, tightly integrated solution that helps providers work faster, grow stronger, and deliver even better care.
For Prompt’s customers and partners, this acquisition means expanded value and innovation—without any compromise to the core product they rely on every day.
Prompt remains fully committed to our core platform.
You’ll continue to experience the same intuitive workflows, exceptional support, and consistent product quality that have made Prompt a trusted partner for clinics nationwide. What’s changing is what’s possible: by combining forces with Prediction Health, we’re accelerating our roadmap and delivering powerful new capabilities that enhance every part of the clinic workflow.
What this acquisition brings is added strength: by joining forces with Prediction Health, we’re enhancing our offering with complementary capabilities—especially around AI—that simplify and optimize the full clinic workflow. Both companies share a deep commitment to embedding AI directly into the provider experience, and this move accelerates our ability to deliver even smarter, more seamless tools.
For our partners, this means a broader, more powerful platform for your customers—backed by the same unwavering commitment to product excellence, customer success, and long-term partnership.
Yes, all existing customer contracts will remain fully valid and in effect. There are no changes required on your end. You’ll continue to receive the same services, support, and terms outlined in your current agreement, with no disruption to your experience.
No, there are no plans to discontinue any of PredictionHealth's products or services. Everything will continue to operate as usual, and customers can expect the same level of reliability, support, and innovation they’ve come to trust. Our goal is to enhance—not disrupt—what’s already working well.
Yes, absolutely. Current customers can continue using PredictionHealth’s platform just as they always have. There are no immediate changes to access, functionality, or support. Our goal is to maintain continuity while gradually introducing enhancements that deliver even more value.
PredictionHealth tools are already integrated with Prompt’s platform, allowing users to benefit from a seamless experience across both systems. This strong foundation means there’s no need for a disruptive migration—customers get the best of both worlds from day one.
Looking ahead, our focus is on deepening this integration to deliver even more value through tighter workflows, enhanced automation, and expanded AI-powered features. The combined Prompt and PredictionHealth team is committed to embedding AI directly into the clinic experience, and we’ll continue building on that to help providers work more efficiently, make smarter decisions, and deliver better care—all within one unified, intelligent platform.
Over the next 6–12 months, customers can expect even deeper investments in the things that matter most: simplifying workflows, improving patient outcomes, and helping clinics grow—all powered by intelligent, embedded AI.
Our product roadmap remains tightly focused on delivering real, meaningful impact. If a feature doesn’t benefit patients, providers, administrators or billers, we don’t build it. That clarity allows us to move faster, stay aligned with what practices actually need, and avoid distractions that don’t serve our mission.
You’ll continue to see AI infused throughout the platform in ways that feel natural—not forced. From predictive scheduling and automated documentation to smarter billing and patient engagement, we’re focused on eliminating administrative noise so providers can focus on care.
As an independently led company, we’re not constrained by short-term investor goals. Our commitment is—and has always been—to building the most practice-centric platform in the industry. This acquisition is only accelerating that mission.
No, there will be no immediate changes to support contacts or processes. Customers should continue reaching out through the same channels they’ve always used.
Over time, we’ll be thoughtfully aligning our support teams to ensure the experience feels as seamless and responsive as ever. These updates will happen behind the scenes, with the goal of making things easier for you, not more complicated. Our commitment to top-tier support remains unchanged, and you won’t need to learn new systems or processes to get the help you need.
No, there are no immediate plans to migrate systems, platforms, or infrastructure. Customers can continue using the existing platform as they always have, with the same access, workflows, and support. As part of the integration, Prompt will introduce single sign-on (SSO) with PredictionHealth's tools, making it easier for users to access both platforms. Any future enhancements or integrations will be communicated well in advance and designed to be seamless and non-disruptive.
Day-to-day operations will continue exactly as they are—no interruptions, no changes to your workflows, and no new systems to learn. Both Prompt and PredictionHealth have reliable, proven platforms, and customers can expect the same consistent experience they’ve always had.
What makes this even stronger is our industry-leading Success team. Known for going beyond basic support, they work closely with clinics to ensure they’re getting maximum value from the platform. That high-touch, proactive service will remain a cornerstone of the experience moving forward.
As we bring our teams and systems closer together over time, our focus will be on making things even smoother for you behind the scenes—without adding complexity or disruption. You’ll continue to get the same great tools, the same trusted support, and now, even more value.
Your data and intellectual property remain protected and governed by the existing agreements you entered into with PredictionHealth, which are now held by Prompt. This includes how Prompt accesses and uses your customer data and any protected health information (PHI).. Nothing about this merger changes those protections, and your data continues to be managed with the highest standards of security, privacy, and compliance. Prompt uses appropriate organizational, technical, and administrative safeguards to protect your customer information and PHI in compliance with all applicable laws and contractual obligations.
We’ll be sharing updates through multiple channels to keep you fully informed every step of the way. You can expect to see important announcements and information will be shared via:
We’ll also keep our support and Success teams fully briefed, so they can answer any questions and guide you through anything new. Our goal is to make sure you always know what’s happening—clearly, proactively, and without disruption.
You can continue reaching out to your dedicated support contacts just as you always have. There are no changes to how you get help or whom you speak with. Our support and Success teams remain fully available to assist with any questions, concerns, or guidance you may need. We're here to ensure everything continues running smoothly—and that you always have a knowledgeable, reliable partner by your side.
Yes. Prompt will continue to support customers who use PredictionHealth’s tools with other EMRs such as WebPT, RainTree, and many others.. There are no immediate plans to discontinue integrations between PredictionHealth’s tools and non-Prompt EMRs.
