Chat

Resolve patient issues quickly and securely with Chat

Discuss visits, cases, accounts, and files with HIPAA-compliant direct chat and @-style comment tagging

The context you need

Connect tasks and chats directly to relevant patient details—no need to hunt down vital information

No third party tools

HIPAA-compliant chatting and tasking is built right into Prompt, ensuring that confidential information stays secure

Resolve issues quickly

Loop in relevant teammates and have threaded conversations to unblock workflows faster

Resolve issues fast

Tag a teammate

Use @-style tags for teammates to help resolve patient-related issues

Provide context

Link messages to patients, cases, or visits so assignees can quickly reference them

Get alerts

Set notification and reminder preferences to ensure task completion

Set priority and status

Indicate task priority level so that your team can focus accordingly

Jump between topics

See all conversation threads across the system in one convenient place

Track task progress

Bookmark chats

Save key conversations as favorites for fast access

View history

See all updates that team members have made to a message or task for context

Find and sort

Search, filter, and sort all active tasks and chats to find what you need quickly

What I would have to do before is go and email someone and make a paper note for myself–I was living on pen and paper with separate files with this other software. Now, it’s easy because I can tag people.

Lisa Rimbo

Owner, MAX Physical Therapy & Performance

Read case study

Explore our capabilities

Learn about the capabilities that reduces busywork, speeds up workflows and helps your practice grow and thrive

Patient management

Resolve issues faster by having the data you need in one place

Billing

Handle all claims and billing related workflows in one place

Clinician efficiency

Streamline the way clinicians document and provide care

Patient experience

Give patients an experience that will keep them coming back

Relationship management

Build trust with your patients and help spread the word

Practice management

Oversee operations and scale your practice confidently

Book a demo

Let’s get the ball rolling by letting us know how to contact you and a little information about your practice.

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